Xentek is the engineering team for MSPs who've outgrown their automation. We design, build and run the workflows that connect ConnectWise, NinjaOne, Microsoft 365, SentinelOne, Huntress and Pax8 — with code that has tests, observability and version control. Not Power Automate held together with hope.
If your MSP runs on it, we've probably already shipped against its API.
Most automation work in the MSP world looks like Power Automate flows in someone's tenant that nobody can debug. Xentek brings real engineering discipline — versioned, tested, observable — to the same problems.
Two-way ticket and asset sync, time-entry capture, contract/SLA tracking, billing reconciliation. Build it once, version-control it, never touch it again.
Onboarding/offboarding sequences, license rightsizing, conditional access policy management, group lifecycle, security baseline enforcement — all driven through Graph API at fleet scale.
Alert traffic from SentinelOne, Huntress, Defender and SIEMs routed into the right PSA queue with host context, owner attribution, and severity-aware paging. No more drowning in noise.
Client portals, NOC dashboards, billing reconciliation tools, white-labelled apps, AI-assisted ticket triage. Real software with auth, audit trails, and a deploy pipeline — not another shared spreadsheet.
Most MSP automation work comes back vague — "a few weeks of integration." We package the work into named, fixed-shape sprints so you know exactly what lands and when.
Two-way sync between your PSA and primary RMM — tickets, assets, time entries, contracts. The integration you've been promised by every vendor.
M365 and Azure tenant operations at fleet scale — onboarding/offboarding, license rightsizing, conditional access, baseline policy enforcement, drift detection.
EDR and MDR alerts (Huntress, SentinelOne, Defender) routed into PSA with enrichment, deduplication, and severity-aware queueing. The signal you'd build if you had time.
Senior engineering capacity on demand — for the work that doesn't fit a sprint shape. Custom portals, dashboards, AI ticket triage, the integrations no one else will build.
Most engagements fail in the seam between design and operations. Our model assumes the seam exists, and engineers across it from day one.
Talk to an engineerWe audit your current stack — PSA, RMM, M365 tenants, security tooling, distribution — and leave with a written point of view on what's automatable now, what isn't, and where toil is hiding.
Target-state architecture, sequencing plan, success metrics. Reviewed against your existing tooling, security posture, and any compliance the work touches.
Two-week increments. Production-quality from day one — version control, tests, observability, deploy pipelines. Working flows in your environment from week three.
SRE-grade run-state — monitoring, on-call, incident response, change control. Optional handover to your team when the system is boring enough that boring is a compliment.
Xentek doesn't sell you to a partner and route you to a delivery centre. The people who scope the work are the people who build it — and who'll be on call if it breaks at 2am.
Two-decade engineering career across enterprise architecture, MSP-stack automation and AI. Sets technical direction across all four practices.
Twelve years of engineering work across enterprise architecture, MSP-stack automation and AI — alongside Mukesh from the start. Owns the automation practice.
Leads delivery across active engagements — sprint planning, code review, and on-call ownership.